Tech Support.

Sonos Videos



To add a music service, follow the steps below for the device you are using:

On iOS or Android:
• Open the Sonos music Menu.
• Tap “Add Music Services”.
• Tap on the service you wish to add from the populated list.
• Select “Add Account” and follow the on-screen instructions to finish adding your account.

Apple Music songs that have been saved to your phone or tablet using the “Make Available Offline” feature will appear grayed out under “On this iPhone” in the Sonos app. You can still play these songs on your Sonos system by following the steps below:

1. Make sure you have added Apple Music to your Sonos system.
2. From the Sonos music menu, tap “Apple Music.”
3. Tap “My Music.” Any songs that appeared grayed out will be available to stream from here.

Please note that playing these songs through Apple Music on Sonos will use your Internet bandwidth, they are not streaming from a local device.

If any of the grayed out songs are purchases you’ve made through iTunes, please see our article on iTunes DRM: How to upgrade iTunes music to DRM-free.